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"MOO UNIVERSITY"
CUSTOMER SERVICE TRAINING
GET INSPIRED, HAVE FUN AND DRASTICALLY IMPROVE
YOUR SERVICE CULTURE AND LEARNING-ORIENTED ENVIRONMENT
Tired of the same old dull customer service training? Moo University provides engaging and entertaining customer service training to colleges and universities via an interactive DVD system and inspiring video-based group activities. At SEM Works, we fervently believe that training alone is not enough to create or enhance a service culture and learning-oriented environment, so we offer an array of tools and products to support your institution’s transformational journey. And we make it fun and effective with MooU.
Check out the "Wow" of the Cow with these MooU Offerings
- Twelve video-based courses with a herd of goodies. Includes downloadable videos with an expert trainer, service scenarios, and interviews; a game show tool; facilitator’s guide; participant workbook; course recognition certificates; and online course evaluations.
- Complimentary webinar training for school facilitators.
- Or choose the on-site training option if you prefer that we come to you.
- An on-site service audit of your current service environment with a detailed report of findings and recommendations.
- MooU Products that will bring the herd together and celebrate accomplishments. Choose from lapel pins, posters, computer wallpaper, recognition cards, T-shirts, WOW COW bucks, and progress charts as employees complete sections and earn their MooU degrees – Associates, Bachelors, and Doctorate.
- Employee recognition campaign guidelines so you know exactly when and how to help your employees graduate to the next level.
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