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Student Retention

See them through to graduation day

SEM Works will share the expertise we've gained over many years focusing on the challenge of retaining high-risk students. Our enrollment management consultants will help you in developing interventions for students likely to drop-out or transfer. We also will assist you in developing and managing high-risk institutional experiences. The student retention audit will consist of a review of existing retention strategies and related data. In addition, we will assess the degree to which conditions for student success exist. Interviews with campus constituent groups will occur over 3 days on campus.

At the end of the audit, SEM Works will present an executive briefing on-site of preliminary findings. Within 2 weeks following the site visit, a detailed webinar report with prioritized recommendations will be presented to you. Ongoing consulting assistance with planning and implementation is available upon request. Coaching services are also available.


Testimonial

"SEM Works conducted an audit of existing service - related practices and customer service issues as it relates to retention and student satisfaction. The final report was comprehensive, detailed and addressed the uniqueness of the culture of our institution. It included a summative evaluation of suggested action steps, effectiveness measures, implementation strategies and recommendations for continuous improvement. Our consultant has the ability to work with diverse groups, build consensus, and possesses a keen insight for developing solutions to complex problems and issues. In addition, he conducted workshops for our faculty and staff, which included best practices in customer service as it relates to retention and student satisfaction. Our faculty and staff were very impressed with his excellent presentation skills, graphic display of information, current statistics and supporting data to support the best practices. We were extremely pleased with our consultant’s work and look forward to working with him again in the near future."

Janice Harper, Ph. D., Assistant Vice Chancellor for University Programs, North Carolina Central University



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